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Private alpha. Your administrator must set up the Slack app before this works.

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Connect once

  1. Open Your Connections in OpenWork and connect your own Slack account.
  2. If you connected before the assistant was installed, disconnect your personal Slack connection, then connect it again once. This temporarily interrupts that connection; it does not require signing everyone out or reinstalling the bot.
  3. Authorize using the Slack workspace and account you will use to message @openwork.
This links your Slack identity to your OpenWork membership. Before linking, the assistant asks you to connect. /openwork returns a connection link; following the link alone does not complete authorization.

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Verify it works

  1. Open openwork under Slack’s agents/apps and send a DM: “Reply with a short hello to confirm my connection works.”
  2. Wait for the finished answer in the thread. “On it” only confirms that a request started.
  3. In an allowed test channel, run /invite @openwork, then mention it with the same test request. Confirm it appears in mention autocomplete and replies in the selected reply mode.
  4. Administrators: check the connector’s Last 24 hours counts for completed, active, need-connection, and failed requests.
Once those checks pass, try a task such as “Summarize this thread” or “Draft a reply.” Connected-service access depends on your own permissions. If the assistant needs a permission decision, continue in OpenWork Web; Slack does not approve it for you. Something off? See Troubleshooting.