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Workbot is your organization’s assistant in the browser. Each member has one ongoing chat with it, with nothing to install. It works in Gmail, Google Calendar, Slack and the other apps your team connected, each person with their own account, and it can keep working on longer jobs on its own cloud computer while people keep chatting.

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Open Workbot

  1. Open app.openworklabs.com and choose your organization.
  2. Click Workbot in the sidebar, under Work.
  3. Workbot opens in its own tab. Sign in with your OpenWork account if asked.
Workbot shows in the sidebar when it’s available on your OpenWork deployment. On a self-hosted deployment, your deployment administrator has to set Workbot up first.

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If Workbot needs an AI provider

Workbot needs a model to answer with. When the default model needs your organization’s AI Gateway and the organization has no AI provider yet, clicking Workbot says Workbot needs an AI provider instead of opening it:
  • If you can manage AI providers, click Add an AI provider and add one in AI Gateway.
  • Otherwise you see Workbot needs an organization admin to add an AI provider. Ask an admin to add one.
Where your organization has OpenWork’s included models, Workbot can answer without an AI provider of your own.

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Manage Workbot

Admins set Workbot up in Manage › Workbot.
  • View OpenWork Models settings (admins by default) shows the page.
  • Manage OpenWork Models (admins by default) lets you change it.

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Default model

Default model is the model Workbot answers with for everyone in your organization. Until you choose one, Workbot uses its built-in default, GPT-6 Luna. The same model is your organization’s default for its cloud agents: To change it:
  1. Go to Manage › Workbot.
  2. Under Default model, open the model list and pick a model. The list shows the models Workbot can use. Check availability refreshes it.
  3. Click Save model.
If the saved model stops being available, Workbot says so on this page and new messages won’t send until you choose an available model. Existing conversations are kept.

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Completion check

Click Test model to send the default model a short test prompt and confirm it answers. The test doesn’t use any chats or connected apps, but it may use paid inference. Open Test details to see the model that was requested and the model the provider reported.

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Name

Workbot introduces itself with your organization’s brand name. To change it, click Change in Brand appearance.

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Members’ agents

Where your organization has it, Manage › Workbot also has a Members’ agents section for My bot, a background agent that checks each member’s email, calendar and team chat. It is being rolled out and isn’t available to every organization yet.